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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonia Murray

Tonia Murray

May 1, 2026

5  out of  5
rating by Tonia Murray
"Still recommend Elizabeth Ross 100% after many years of being a customer."
We responded:
"Tonia , very easy to help great customers like you and Gail. You guys are some of the best valued customers that create the pillar of our agency! ❤️"
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Dawn Sylvester

April 30, 2026

5  out of  5
rating by Dawn Sylvester
"We have been with Elizabeth Ross at State Farm for more than a decade! We’ve received excellent and timely care If we ever needed it. I would highly recommend them"
We responded:
"Dawn, we love that you have supported our agency for many years. You and your family are the best!"
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Mjollnir Peterson

April 30, 2026

5  out of  5
rating by Mjollnir Peterson
"Great insurance agent. Nice to talk with on the phone and always finds the best insurance to fit your needs."
We responded:
"Thank you so much for your kinds compliments!"
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Susan Holloway

April 29, 2026

5  out of  5
rating by Susan Holloway
"I'm very satisfied with State Farm ! I wouldn't trust another company with my insurance."
We responded:
"Susan, we appreciate you picking our State Farm Agency. "
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Hilary Coakley

April 29, 2026

5  out of  5
rating by Hilary Coakley
"We have been using this office for 30+ years. Always available to answer my questions about our policies. Fast and friendly service always."
We responded:
"Thank you Hilary. We appreciate your business very much. If you know of other friend or family that could benefit from our fast friendly service, please pass our name and number along. "
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Steve Djokic

April 29, 2026

5  out of  5
rating by Steve Djokic
"I move coverage on my vehicles like a yo-yo, they are always pleasant and prompt to take care of our needs."
We responded:
"Steve you are so funny. Thanks for your support over the years. Hope you are landing some big fish."
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danny perry

April 29, 2026

5  out of  5
rating by danny perry
"Helpful"
We responded:
"Thank you Danny. We appreciate you."
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RM 72

April 29, 2026

5  out of  5
rating by RM 72
"She took the time to explain each option in detail and the pros and cons of each. She didn’t do any hard court press upselling, just laid it all out for me. I have already recommended her to several other friends/family and it sounded like they had the same excellent experience I did!"
We responded:
"Thanks so much for your kind, matter of fact comments. I love to help people make the right decisions!"
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Ken Saxon

April 29, 2026

5  out of  5
rating by Ken Saxon
"Been a client with Elizabeth Ross for home/auto for 15+ years. Very pleasant, helpful and thorough and has always put my best interests first."
We responded:
"Ken: thanks for your continued loyalty and support. We appreciate you. Also, that you take an interest in understanding your insurance coverages. There are few agencies that provide personalized service out there. We are still one of them. If you have any friends and family that are frustrated with the "do it yourself" world, have them give our agency a call! Thanks"
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Linda Bjarnesen

April 29, 2026

5  out of  5
rating by Linda Bjarnesen
"Elizabeth is the best! Very professional and puts her clients first. We have been with Elizabeth for years and she is consistently there for our needs!!"
We responded:
"Linda, thanks so much. We strive to provide the most outstanding service possible. Today's world has changed to a "do it yourself" society. This can be frustrating. If you know anyone who needs a more personalized approach, please give them our phone number. "
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Lauren Brown

April 28, 2026

5  out of  5
rating by Lauren Brown
"Liz has been my agent for over 10 years. I have renters, personal property, and home insurance with her. Thankfully I have not needed to submit a claim, however in one instance that I wondered if I should she was responsive and provided helpful information to me to decide to submit a claim or not. Had I decided to submit a claim I am sure she would have been very supportive."
We responded:
"Lauren: you have been one of my most favorite clients. You take an interest in insurance and participate with caring about whether you do have the right coverage before an unforeseen claim were to occur. This is why i value you so much. I wish my whole client base was just like you. Do you have any friends, family or work associates we may be able to help? Thank you"
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Mark Korte

April 28, 2026

5  out of  5
rating by Mark Korte
"Been dealing with Elizabeth for 20 years. Timely, quick, great advice."
We responded:
"Mark: you are a gem of a client. We wish our whole book was just as friendly as you are. We hope to grow our business with your friends and family. Give out our name and number. it doesn't matter where you live in Michigan, we can help."
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Katy Midea

April 28, 2026

5  out of  5
rating by Katy Midea
"I have been with state farm since I was 16! They are great. Elizabeth Ross had been my family's agent for over 50 years and she is the best!!"
We responded:
"Thanks for the kind words! We so appreciate your doing business with us. We hope we can help many more friends and family members. "
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Cynthia West

April 28, 2026

5  out of  5
rating by Cynthia West
"I have always gotton great service all my question answered if I had a concern it was addressed"
We responded:
"thank you so much. we enjoy helping our customers and making them feel comfortable with their insurance coverage."
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Kadidiatou Sy

April 25, 2026

5  out of  5
rating by Kadidiatou Sy
"Hi there Elizabeth is an amazing person who care about her clients I have been with her for more than 20 years and taking care of all."
We responded:
"Thank you for the kind compliment. We really do care about all of our clients. We appreciate all your support. We would like to help more of your friends and family as well! "
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Katie Neal

April 24, 2026

5  out of  5
rating by Katie Neal
"Elizabeth is very dedicated, knowledgeable and professional. She always takes the time to explain my policy in detail and answer any questions I may have about my coverage. I appreciate her help making sure I have the coverage that I need and lets me know what I don’t need too."
We responded:
"Wow, thank you! We’re so grateful to have amazing customers like you here in Bloomfield Hills. Thank you for trusting our State Farm office with your insurance needs. Elizabeth Ross - State Farm Insurance Agent"
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Leslie Caren

April 24, 2026

5  out of  5
rating by Leslie Caren
"Liz Ross is the best insurance agent ever!! She assessed my family’s needs and tailored our coverage for maximum protection at an affordable price! I highly recommend this excellent agent!! She determined exactly the level of insurance that we needed for multiple properties and vehicles. Constantly available for questions or updates. She is by far the best insurance agent I’ve ever known. And I have known some excellent ones. Thank you so much for your care Liz!"
We responded:
"Leslie: you are one of our favorite customers! Thank you so much for your confidence in our ability to protect your family. "
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Mark Lenz

April 23, 2026

5  out of  5
rating by Mark Lenz
"She takes good care of me."
We responded:
"Mark, thanks. We aim to please!!"
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Nick B

April 23, 2026

5  out of  5
rating by Nick B
"Client for life here. Why switch? They look out for you like family."
We responded:
"Everyone of our clients is like family. Thanks Nick - we appreciate you. Help us grow our family with more good people like yourself!"
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Rajas Joshi

April 22, 2026

5  out of  5
rating by Rajas Joshi
"Great customer service , always approachable. Provides options that are always thought from clients perspective."
We responded:
"Thank you so very much for your kind ratings regarding our agency. "
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Allan Kochanski

April 8, 2026

5  out of  5
rating by Allan Kochanski
"25+ years of great people and service"
We responded:
"Thank you Alan. We appreciate you as a client SO MUCH!"
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Lloyd Biermann

February 17, 2026

5  out of  5
rating by Lloyd Biermann
"I was impressed. I had an overall policy review with her and she answered all my questions and made very good suggestions for my coverages. There's lots of knowledge and experience here and I would highly recommend her."
We responded:
"Lloyd, i really appreciate your trust in our agency! We strive in providing personalized service to each client. Help us grow our agency with more good people like you!"
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Nicole Mumah

February 13, 2026

5  out of  5
rating by Nicole Mumah
"Elizabeth is amazing. Quick with response and very knowledgeable. State Farm has been nothing short of amazing"
We responded:
"Nicole: i appreciate you saying such warm kind words about our agency. We value your business and appreciate your support!"
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Jenny Williams

October 24, 2025

5  out of  5
rating by Jenny Williams
"Liz & her State Farm Family have always been there for us. If you need an agent to put your best interests above their own, look no further than Elizabeth Ross State Farm ❤️"
We responded:
"Thanks Jenny. We care deeply about how we protect customers! "
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Ben Finzel

July 19, 2025

5  out of  5
rating by Ben Finzel
"Very responsive, accessible and knowledgeable!"
We responded:
"Ben: thank you so much for the kind compliment. We appreciate being able to serve you and your family. We hope you feel confident in referring other to us, just as you were referred to our agency. Elizabeth Ross"